
Don’t develop a solution until you understand the problem
Understanding the problem is a vital component for making informed decisions about a software solution and its role in a company’s operations. Too often, clients

Understanding the problem is a vital component for making informed decisions about a software solution and its role in a company’s operations. Too often, clients

Recently, I had to troubleshoot stock related issues for a client. On investigation we found out that the users didn’t really understand how inventory items

My first experience implementing systems was as a sidekick to an old hand. He worked from a series of tick lists detailing the steps required

An implementation project can take over six months from the first meeting with a new client until the day of go live. It is also

Leveraging the information hidden away inside your IT systems is a critical part of improving your business. Traditionally this involved printing reams of paper with

We were recently asked how we could compete with the outsourcing companies in India. The quick answer is that we don’t. We don’t have to

As a client, you have the choice to hire a relatively cheap and independent resource (with only few years’ experience) to configure your Dynamics NAV

The road from Manchester to Leeds was always busy on Monday mornings but I arrived on time after a two-hour car journey. I introduced myself

With Dynamics NAV 2013 released in October last year, this question is regularly asked by Dynamics NAV users. Technically speaking, Dynamics NAV 2013 was an

A recent Linkedin post referred to a story from the Microsoft Dynamics Convergence 2013 conference. The story was told by a Microsoft Dynamics NAV partner.

Over the years I have worked in a number of large companies with sales and marketing personnel. Dealing with the conflict exhibited between sales and

Most people hate change. Yes, even people in the IT industry – the very people who bring change to an organisation but who are often