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Using Business Central on a good internet connection will give you a better experience. Faster speeds support reliable access to online services.
A serious frustration for users of any IT system is the number of clicks and time required to reach information. Fenwick Software has implemented enhancements to NAV Service Management to remove these frustrations.
SMS Integrator can greatly improve communications with customers which enhances their experience with your company, as well as improving communication with your sales people.
Dynamics NAV comes with a comprehensive Service Management function that provides a wealth of useful functionality.