Fenwick is a Microsoft partner with more than 50 years of experience helping Australian organisations implement business systems that support the way they operate. Our focus is on Microsoft Dynamics 365 Business Central, supported by complementary Microsoft technologies such as Power BI and Microsoft 365 where required.
We combine consulting, technical delivery, and industry experience to implement systems that are practical, structured, and aligned to your business management processes. Rather than taking a one-size-fits-all approach, we shape each implementation around how your teams actually work, so the system is adopted with confidence and clarity.
A successful implementation is more than deploying software. It is about building a foundation that supports long-term performance, governance, and usability. Fenwick brings a structured delivery approach shaped by decades of experience, ensuring each stage is clearly defined and well managed from design through to deployment and ongoing support.
Our implementation services extend across the Microsoft ecosystem and supporting applications:
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An implementation is the process of configuring and tailoring the system to reflect how your business operates. At Fenwick, we focus on making Dynamics 365 Business Central the core platform for finance, operations, sales visibility, and reporting, supported by Microsoft tools such as Power BI for analytics and Microsoft 365 for collaboration.
Each implementation is delivered through a structured approach that covers discovery, solution design, configuration, testing, deployment, and user adoption. These phases are designed to reduce disruption and ensure the system is set up in a way that supports consistent processes and reliable information flow.
Beyond setup, we focus heavily on fit and usability. This includes aligning workflows, validating reporting requirements, and ensuring teams are supported through training and transition. The goal is not just to implement a system, but to establish a working environment that reflects your business management processes and supports day-to-day decision-making.
We believe these three elements working together create a successful implementation. This combined approach ensures the system supports real operational needs.
With decades of experience delivering Dynamics 365 Business Central solutions to Australian businesses, our team follows a proven implementation approach designed to align technology with your operational requirements. From planning through to go-live and support, helping create a solution that improves efficiency, visibility, and scalability across the organisation.
We facilitate a series of business analysis and design workshops with your team to examine processes, map them onto the features provided by the software, and design the best solution for your company.
We conduct a series of pilot sessions with your staff to simulate a “day in the life” of your business from start to finish, to ensure all processes and requirements are catered for.
Rather than overwhelm staff with information in one session, we provide practical hands-on training that is directly relevant to the daily duties of each individual.
Each project includes defined roles, risk planning, clear success criteria, and regular status updates to maintain visibility and control throughout implementation.
To alleviate the stress that transitioning to a new system may bring, our consulting team can remain on-site to support your staff as they become comfortable, confident, productive users of the new system.
Ongoing services are available to support your system after go-live, including: Help desk support, on-site assistance, additional training, system upgrades.
We can help you assess your current environment, recommend the right products, then support deployment, training, and adoption across your business. Get in touch with our local team to talk through next steps.
